A life-long Knoxville resident, Jones graduated from the University of Tennessee College of Law in 1990. Active with the Shriners, Jones emphasizes the importance of community service to each member of the firm. He demonstrates this by undertaking several pro bono cases each year. Although he may provide services to many, Jones understands that each client’s case is the most important one to them. For that very reason, in accepting each case Jones makes a pledge to the client that the office will strive to answer any questions they may have along the legal road, with honesty and timeliness.